![]() Step 5: Scroll down, identify Windows Store Apps and click on it. Step 4: Click on Additional troubleshooters, as shown in the image below. Step 3: Select Troubleshoot from the left side. Step 2: Go to the Update & Security menu. Step 1: Open the Settings app on your Windows 10 computer (Use Windows + I keys). ![]() Running the Windows Store Apps troubleshooter, you can identify and solve Microsoft Store issues in a couple of minutes. Microsoft offers a handy troubleshooter for most of the services and default apps on Windows 10. Also, we recommend you to reboot the system after you run it. The tool doesn’t exactly show what’s being run and the process happens in the background. We would advise running the Microsoft Store Reset Program (wsreset.exe) a couple of times. Step 3: A blank Command Prompt window will open but don’t worry, the system is cleaning cache in the background. Step 2: Type wsreset.exe and hit OK at the bottom. Step 1: Use Windows + R keys and open the Run menu. So if you experience that the Microsoft Store freezing up randomly, you can clear the Store cache. Microsoft Store collects cache in the background to make your store browsing experience faster. If your Wi-Fi router supports the 2.4GHz and 5.0GHz bands, connect the computer to the 5.0GHz band for the best performance.Ī major slowdown in internet speed during the downloading process might level up the estimated downloading time and it can freeze up the store. You should first make sure to connect the computer to the internet from the Windows 10 Settings menu. These games range from anywhere between 20 GB-30 GB in size. Microsoft Store carries some of the high-profile Xbox games. If it’s freezing or closing unexpectedly for you, it’s time to troubleshoot the issue using the methods below. Till then, you are stuck with the buggy Microsoft Store on Windows 10. However, Windows 11 will take a while to be available to all, owing to the hardware requirements laid down. While Microsoft is aware of the issue, Microsoft Store is being rebuilt from the ground up in the upcoming Windows 11 OS update. The issue mostly occurs when the user selects Settings or clicks on Downloads and updates to check app updates on the Store. Many users report Microsoft Store freezing on Windows 10. We have seen Microsoft Store failing to download big apps and games or sometimes not opening at all. And unfortunately, the Store continues to be a mess and a major letdown on the OS. The Microsoft Store is the official source to download apps and games on Windows 10.
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